Return and refund policy

Customer satisfaction is our priority.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility

Items must be:

  • Unused
  • In original packaging
  • In the same condition as received

Non-Returnable Items

Returns cannot be accepted for:

  • Personal care items
  • Hygiene products
  • Gift cards
  • Downloadable digital products
  • Items damaged due to misuse

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.

Refund Process

After we receive and inspect the returned item, refunds will be issued to the original payment method.

Refunds usually appear within 5–10 business days, depending on your bank or payment provider.

Return Shipping

If the return is due to our error, we will cover return shipping costs.

For other returns, customers may be responsible for return shipping charges.